We want you to be satisfied and hence, all plans purchased on the Jobers platform are eligible for refund, provided the request meets the guidelines in our refund policy (Everyscope Technologies Pvt Ltd).

How to request for a refund?

1. Now, you can directly raise a support ticket for refund on the dashboard. Click the Contact us button, explain your issue. Our support team will reach out to you within 24 hours to resolve the issue.
2. Via Chat support on website (www.jobers.in) or application (Jobers For Recruiter) during business hours (Mon-Sat: 10am-6pm).
3. Via E-mail:contact@jobers.in
4. Via customer support call at 08014 00 8014

After you’ve submitted your refund request, you will also be sent an email confirming that your request has been processed.

Am I eligible for refund?

You are eligible for a refund if:
 

1. Plan Duration Criteria:
2. Usage Criteria:
3. Your profile is KYC verified and adheres to the Jobers policies.

NOTE : You are eligible for a refund only if you meet all the above mentioned criteria.

Frequently Asked Questions

How many times can I request a refund?
You can request a refund only Once per plan.

How much time it will take for a refund to be processed?
Once the request has been validated by our team, we will process your refund immediately. The amount will be credited to your original payment method within 4-5 business days, depending on your bank and payment method

In what cases Jobers is not liable for any replacements/recovery/liability?
 

1. Employee leaving
2. Employee misconduct
3. Employee background verification
4. Employee criminal activities
5. Any benefits apart from what is mentioned in Performa Invoice (Note: Report any forgery in Performa Invoice / Tax Invoice by Jobers Employee If Found Guilty will be terminated under Zero Tolerance Policy)
6. Amount Paid To Jobers Employee Directly via Upi(G-pay, Phone-pe), Cash (Note: Report any such incidents, If Found Guilty Jobers Employee will be terminated under Zero Tolerance Policy)
7. Employer Blacklisted on our platform

What is Jobers Blacklisting Policy?
Any company which falls under the following categories is considered blacklisted:

 

1. Consultancies
   1. Employers who are hiring for other employers without proper Mandate/Agreement/Letter Of Intent signed by both parties.
   2. Freelancing For Other Companies without proper Mandate/Agreement/Letter Of Intent signed by both parties.
   3. Employers who are charging money e.g. Registration Fees, Job Placement Fee or any form of Fees/Security Deposit/Exam fees etc.
2. Vulgar Jobs
   1. Employers posting obscene jobs.
   2. Employers posting jobs requiring personal favors.
   3. Employers posting jobs involvement in human trafficking.
   4. Employers posting any religious, sexual, or politically motivated jobs.
   5. Employers posting any cross gender body massage therapists jobs.
3. MLM Jobs
   1. Employers posting jobs to promote and sell products.
   2. Employers attract candidates to work on Pyramid Schemes, Referral Commission Schemes or any form of online jobs which are involved in fradulent activities
4. Click Bait Jobs
   1. Employers falsely mention the job details to attract candidates.
   2. Employers spreading misinformation.
   3. Employers selling database or information to other companies.
5. Kickbacks & Cashbacks / Agent Behavior / Corporate Governance
   1. Giving of Cashbacks or Kickbacks To Jobers Employees will lead to Account Restriction.
   2. Receiving of Cashbacks or Kickbacks From Jobers Employees will lead to termination of Jobers Employee.

What if I find decision of Jobers Incorrect / Conflicting / Unethical?

1. Level 1 Escalation(Response in 4 hours): contact@jobers.in / 08014008014
2. Level 2 Escalation(Response in 48 hours): jobers@everyscope.in
3. Level 3 Escalation(Response 150 hours / 6 days): ceo-office@jobers.in

When you purchase a plan from Jobers, you automatically agree with the statements listed above and the refund policy.